ITS WHO WE ARE, ITS WHAT WE DO.
Helping people live in a more eco-conscious way
Exceptional customer service is at the heart of what we do. We are always innovating and developing new products to help people lead a more zero waste lifestyle.
We believe our Panda STIX Customer Care team is one of the best. They work hard to answer your queries, lovingly pick and pack your parcels and they send them with the care and attention they deserve. If our service has impressed you, or if you aren’t 100% happy, please contact our friendly team by email:
We aim to provide high quality service and all feedback helps us to improve the service we deliver.
Returns & Refunds
Need to return an unwanted item?
We understand, sometimes something just doesn’t work for you and you want your money back. No drama, as long as an item is still in its original condition, we accept returns.
If you need to return an item we’ll give you a refund by way of the original payment method.
All products have a one year warranty which covers workmanship defects. None of these rules affect your statutory rights.
Drop us an email and we can assist you further.
Privacy & Safety
At Panda STIX, we are 100% committed to protecting the privacy and security of our customers and site visitors (yep, that’s you). We understand and respect how important your privacy is.
Our full legal policy can be found here.
If you have any questions about how we protect your privacy, drop us an email.
Items are packed up with love, care and attention here at Panda STIX HQ, and most items will usually be delivered within 5 working days, we use Royal Mail tracked services for delivery. Our Panda STIX bamboo straws will fit through most letterboxes.
Terms Of Service
Our terms of service can be found here.
If you have any questions about our terms and conditions, send us an email.
Credit / Debit Cards
Limited Registered Address
Panda STIX HQ
85 Great Portland Street,
Plastic Free Packaging
BILLION - plastic straws thrown away in the UK every year
YEARS - for plastic straws to decompose
Visa, Mastercard, Amex, Paypal
FREE UK DELIVERY
on orders over £8
dispatched within 24 hours